Dentrix Clean Install

Uninstall Dentrix using Add/Remove Programs first.

Get file off the DVD in the support directory called ri.dtx. Copy it to the local drive into the dentrix folder and rename it resetinstall.exe. Run it. If there is damage to the registry, run it with run command and use the switch /DELETEALL.

Unknown Publisher Error on Startup

Open gpedit.msc
Go to User Configuration
Go to Administrative Templates
Go to Windows Components
Go to Attachment Manger
Enable and add *.exe to Inclusion List for Moderate Risk File Types

Timeslips Workstation Install

Go to the Timeslips directory on the server
In the directory LocIns, run Setup.exe

CDR 3.5 Install

First install MDAC 2.7 form the Microsoft directory on the CD

Run setup from the 3.5 CD copied to the server or the 3.5 CD
Enter appropriate info including the serial number
Select client install
Skip the server location. The data source will have to be created manually
Open CDR
A window will open asking for you to select the data source
Select New and then System data source
Click Next
Select SQL server and click Next and then Finish
In the info window, type CDRData, , SERVER\DICOM
Click Next
Click the Client cinfiguration button
Select Named Pipes from TCP/IP and click OK
Click radio button to change database to CDRdata
Login with username sa and password cdr
Click Next
Click Next and then Finish
Open CDR and type the password several times after selecting the Data source

Install ACCxes Tools on Client

Go to software share on server. Open "New AccXES directory and install. Open ACCxes by double-clicking the desktop shortcut. Go to the Device Manager tab. Click button for create new device. Put IP address of 192.168.0.85 in field at bottom. Click accept device parameter button. Click checkbox in Default printer and Default scanner of newly created device. There may be something to do with the document retrieval directory but this is all I can remember now.

Dell Bluetooth Keyboard and Mouse

I installed the standard Dell Bluetooth keyboard and mouse.  On initial boot, KB and mouse worked great.  After first round of Microsoft updates, KB and mouse both would not connect.  After a system restore, KB and mouse were fine.  Heve not found a resolution besides disabling updates.

AMD Processor

I encountered many inexplicable network errors at a client the other day. The most strange was when I pinged the server, I got results the were negative. I tracked the problem down with a search on the Internet to a timing issue with the Dual Core AMD processor. Credit to this post http://wiki.ljackson.us/Negative_Ping_Time. It references the AMD site for a patch to fix the issue. This has been a frequent problem with AMD processors that has motivated me to switch to installing Dells with Intel processors only.

Installing Dentrix 11.0

After the client install, make sure to run Component Update 5 on the server and all workstations. If installing antivirus, exclude from the local Dentrix program directory from scanning (usually c:\program files\dentrix), the network Dentrix directory, and the dentrix.ini file (usually found in c:\windows\system). Set the printers manually in Office Manager and Chart.

Installing Kodak Digital Imaging

Install the software on the server first. Select Server install. You must use the CD on each client install. After install, run the Kodak bridge software. That is an executable that is found in the install directory on C:\ After it is executed, right-click on the Kodak logo that has appeared in the upper-right corner of the desktop and select preferences. Change the UNC path to the mapped drive (usually T:\). Open KDS and select preferences from the top. Change the UNC to the mapped drive path. All USB sensors are installed from the "Install Hardware" link on the CD's autorun menu.